Way of working
At Dolmans, we believe in service beyond the usual approach. On this page, you will discover how we combine our unique one-stop shop concept with attention, 24/7 accessibility, and specialised expertise.
Attention above all
Dolmans Group is committed to keeping the built environment – where people live, work, learn and relax – safe and pleasant. In all these places, we are there before, during and after unsafe, unpleasant or unhealthy situations. We preventively identify risks or repair the consequences of an incident. At Dolmans, we prefer to give attention rather than receive attention because we realise that we work in an environment that often has a personal perception. That is why we do everything we do with dedication, pride and attention.
One-stop shop
Dolmans Group offers a wide range of services, from reconditioning to specialist cleaning and from drying to pollutant remediation. With us, you will find prevention and restoration under one roof. The necessary expertise is always at your fingertips, enabling us to switch quickly and provide you with the best possible service.
Attention for all
For us, a project goes beyond the work to be carried out. We realise that every project involves people. People are at the forefront of everything we do, not only the customer but also society and our own employees. What is important to them is important to us.
The specialist
With us, you can count on the knowledge and experience of a true specialist. We understand our profession, see the (im)possibilities within a situation and offer solutions from different angles. We are proud of our profession and want to excel in it and lead the way. That is why we invest a lot in our development and knowledge.
Available nationwide and 24/7
With our 34 branches across the country, we are always close by and speak your language wherever you are. We are available 24 hours a day and are literally there for you day and night, even during the most complex and demanding circumstances.
On site within two hours in case of an emergency
Because we are represented throughout the country, we can guarantee that we are always on-site within two hours of reporting damage.
Tailor-made solution
We always offer an appropriate solution: a tailor-made approach. One that surprises because it has been looked at with insight and empathy. A result that makes you happy. Your satisfaction is an important indicator of whether we have succeeded in our work.
Always going the extra mile
Dolmans is a family business with the strong commitment that comes with it. The customer is always central to us, and we ask the same of all our employees. We encourage everyone to think actively, come up with their own ideas and take a critical look at themselves. That is why we give our people the space to be responsible. That makes it more fun to go the extra mile and, together with you, be proud of the result.
Smart working and minimum inconvenience
We always work with a structured schedule that focuses on your needs. Our aim is always to cause as few disruptions as possible. Thanks to our many years of experience, we can plan and work in such a way that business processes can continue as much as possible.
Service and empathy
Our staff possess great empathy. We want to delight you in every way by going the extra mile or doing things just a little differently. This is only possible with employees who enjoy their jobs. People who can listen and are open to criticism. They know that the smallest details often make a big difference.